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Shipping and Handling Info

How we ship: Pre-orders for spring planted bulbs begins in March. We will begin shipping pre-orders in mid-March according to Hardiness Zones in the sequence in which they were received.

Normally we ship via USPS or FedEx Ground, and most orders will take about 3-5 business days after they leave our warehouse for you to receive them. We will email you a tracking number after your order has been shipped.

It is important that you supply us with a physical street address (not a P.O. Box).

*We cannot ship to Alaska or Hawaii, or anywhere outside the Continental U.S.*

Estimated transit time from our Milwaukee, WI, warehouse:
*Days in transit does not include weekends.

Shipping Schedule

Spring 2017


Standard Shipping

Begonias and/or Seeds Only Orders

Ships in Late February/Early March

Orders with Fingerling/Specialty Potatoes

Ships in Early April

Water Lilies

Shipping begins in Early April

Spring Bulbs: Zones 8-10

Ships beginning in Mid March

Spring Bulbs: Zones 6-7

Ships beginning in Early April

Spring Bulbs: Zones 5-3

Ships beginning in Mid April

Spring Planting Shipping info: Weather permitting, we begin shipping in March. We must be very careful because flower bulbs, perennials and garden fruits and vegetables can easily freeze if the temperature is too cold; we monitor this on a daily basis.

If you need your bulbs shipped earlier or later than listed above please contact customer service at 1-800-689-2852. 1-day and 2-day air delivery services are available, please contact us for a price quote based on your order and location. If you need your bulbs by a specific date you must let us know at least 5 business days in advance for standard shipping. We cannot guarantee the shipment of spring bulbs before March 17, 2017 in exception to Begonias and Seeds.


Shipping Charges

(does not reflect shipping promotions)
The chart below displays your shipping costs according to your order total:

Order Total

Shipping & Handling

Seed-Only Orders


$0.01 - $15.00


$15.01 - $25.00


$25.01 - $75.00


$75.01 - $125.00


$125.01 - $200.00


$200.01 - $300.00


$300.01 - $499.99




Please note: Any order which has already been processed by our warehouse which requires cancellation or shipping address correction as a result of customer error will be subject to a $10.00 processing/re-stocking fee. Please double-check the shipping information you have entered to avoid the possibility of this charge.

Customer Service

Customer Service Phone Number: 1-800-689-BULB (2852)

Our Customer Service Department is open between 8:00 am to 5:00 pm, CST Monday - Friday.

We can answer any questions you might have about your orders or even if you have product and planting questions. Also, feel free to email us at with any questions you may have.


Call us toll-free to place your order: 1-800-689-BULB (2852)
Customer Service: 1-800-689-BULB (2852)

Our Phone Order Department is open between 8:00 am to 5:00 pm, CST Monday - Friday.

Our website is open 24 hours a day!

After our regular business hours please use our automated phone service.

Payment Methods Accepted

We accept Visa, MasterCard, Discover, and American Express credit cards when ordering over the phone or online from our website. All customers must provide us with valid credit card information including billing name and address, type of credit card, card number and expiration date. We do accept Business Checks and Purchase Orders for larger order placed over phone.

To learn more about Security on our site and our "Shopping Guarantee" click here.

have questions or comments
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